Privacy Policy

Welcome to Jodha Holidays ('we', 'us', or 'our'). We are committed to safeguarding the privacy and security of your personal data. This Privacy Policy is formulated in compliance with the Information Technology Act, 2000 of India, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable global data protection standards.

This policy outlines how we collect, process, store, disclose, and secure your personal identifiers and sensitive personal data when you visit our website, communicate with our destination coordinators, or book our bespoke luxury tour packages.

By utilizing our website or engaging Jodha Holidays for travel curation, you acknowledge and consent to the data collection, processing, and disclosure practices defined in this policy.

We collect personal information necessary to design, quote, and secure your customized travel arrangements. This includes:

Personal Identifiers: Full name, contact telephone numbers (including WhatsApp handle), electronic mail address, and physical residence or billing address.

Government-Issued Documents & Identification: Passport copies, visa numbers, nationality, gender, and date of birth. This information is collected solely when required by third-party providers (such as airlines, rail operators, state forest departments for national park safari permits, and heritage properties for mandatory Form-C registration of foreign nationals).

Payment Information: Billing records, transaction reference numbers, and bank account transfer details. We do not store credit or debit card numbers on our servers; all online transactions are processed through secure, PCI-DSS compliant third-party payment gateways.

Travel Specifications: Detailed preferences, dietary requirements, medical conditions or accessibility needs, and details of co-travelers.

Jodha Holidays processes your personal data strictly for legitimate business purposes associated with your travel bookings:

Itinerary Planning: Curating customized routes, destinations, and local experiences from our Jaipur office.

Service Reservation: Communicating and booking accommodations (palace hotels, forts, havelis), hiring licensed local guides, and purchasing entrance passes or safari permits.

Logistical Operations: Coordinating airport/station transfers, private chauffeur-driven vehicles, and transport services.

Customer Support: Providing real-time, 24/7 on-trip assistance through our dedicated coordinator desk via WhatsApp or voice calls.

Legal & Regulatory Injunctions: Complying with Indian local authorities, police registration regulations (such as Form C filings), and tax rules.

We do not sell, rent, lease, or trade your personal information to third-party marketing companies.

Third-Party Service Providers: We share relevant portions of your data (e.g., name, age, passport number) with transport operators, heritage hotels, and government tour departments (like national parks) only to the extent necessary to secure your bookings.

Legal Obligations: We may disclose your personal information if required to do so by court order, government authorities, or law enforcement agencies under applicable legal jurisdictions in India.

We employ reasonable physical, electronic, and managerial security practices and procedures (commensurate with the data assets stored) to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Your data is stored on secure servers with restricted access limited to authorized personnel handling your specific travel files.

Our website uses essential and analytical cookies to improve performance, analyze site traffic, and enhance user navigation. Analytical data is compiled anonymously through Google Analytics.

You can configure your browser preferences to reject cookies. However, disabling cookies may impact certain interactive functionalities of our website.

You have the right to review the personal information we hold, request corrections to inaccurate details, or object to the processing of your data for marketing communications.

You can request the erasure of your personal data from our active files, subject to any retention obligations mandated by Indian financial, tax, or local tourism regulatory authorities.

In accordance with the Information Technology Act, 2000, and rules made thereunder, any grievances or requests regarding this Privacy Policy can be addressed directly to our Grievance Officer:

Name: Grievance Officer, Jodha Holidays Pvt Ltd.

Address: Shop no 47,48 Jaswant Nagar, Khatipura, Jhotwara, Jaipur, Rajasthan 302012.

Email: info@jodhaholidays.com

Phone: +91 97994 98256